Privacy policy

1. Data controller

• Italica Trasporti Navali Como S.r.l.
• VAT ID: 13340320962
• Via Ferdinando Bocconi, 4 20136 Milano
• itnac@pec.it

2. Types of data collected

• Navigation technical data: While browsing the Site, some of the user’s personal data are automatically collected through technical tools and cookies, including:

  • IP address
  • Type of browser and device used
  • Operating system
  • Pages visited and time spent
  • Geographic origin (at the general area level)
  • Technical traffic information

  This data is collected through Matomo, a web analytics platform installed on servers operated directly by the Data Controller, and is not anonymized. The full IP address is then processed, making the data potentially traceable to the user.

• Data provided voluntarily: The optional, explicit and voluntary sending of data through contact forms or emailing involves the subsequent acquisition of these data (e.g. name, email address, phone number), which are necessary to respond to requests.

3. Purpose of processing

• Site navigation and operation: ensure proper content delivery and security of the Site.
• Statistical analysis and service improvement: collect aggregate and statistical data on the use of the Site, through the Matomo platform installed on servers owned by the Data Controller. In this context, IP addresses are not anonymized and may constitute personal data under the GDPR. Tracking occurs only with the explicit consent of the user via the cookie banner.
• Response to requests: responding to inquiries received through contact forms or via email.

4. Legal basis for processing

• Execution of a contract or pre-contractual measures (Art. 6.1.b GDPR): to respond to requests sent voluntarily by the user.
• Legitimate interest of the Owner (Art. 6.1.f GDPR): to ensure the security of the Site and prevent misuse.
• Data Subject Consent (Art. 6.1.a GDPR): for the use of cookies and analytics tools such as Matomo that track identifiable data (e.g., full IP).

5. Method of treatment

6. Nature of provision of data

• Required for navigation and to respond to requests.
• Optional for other purposes (e.g., statistics), where consent required.

7. Data recipients

8. Transfer of data to countries outside the EU

9. Retention period

• Data collected through Matomo are retained for up to 13 months.
• Data submitted through contact forms are kept for as long as necessary to process the request, and then deleted, unless required by law.

10. Rights of the data subject

• Access your data (art. 15)
• Rectify it (art. 16)
• Delete it (art. 17)
• Restrict its processing (art. 18)
• Object to its processing (art. 21)
• Receive your data in a structured format (art. 20)

11. Right of complaint

12. Changes to this policy